MacroBlocks – Refund & Payment Policy

Last Updated: [28.08.2005]

MacroBlocks (“we”, “our”, or “us”) provides decentralized infrastructure tools that enable creators, brands, and communities (“Sellers”) to accept payments and launch tokens. This Refund & Payment Policy explains how payments and refunds work when using the MacroBlocks platform (the “Platform”).


1. Nature of Payments


  • All payments are processed directly through smart contracts on-chain.

  • MacroBlocks does not custody, hold, or transfer funds.

  • Payments are made in supported stablecoins (e.g., USDC, USDT) or approved tokens as selected by Sellers.

  • Buyers are responsible for confirming transaction details before submitting a payment.



2. Refund Window (Payments)


  • Every payment made through MacroBlocks includes a mandatory 15-day refund window.

  • During this period, Buyers may request a refund directly from the Seller.

  • Sellers may approve or deny the refund request via their MacroBlocks dashboard.

  • Once approved, refunds are executed automatically through the smart contract.


⚠️ Important: MacroBlocks does not intervene in refund requests. Refunds are fully controlled by Sellers.



3. Liquidity Funding Campaigns


  • Liquidity funding campaigns (token launches) are different from payment refunds.

  • Buyers (supporters) may buy or sell their contributions on-chain at any time during the funding phase.

  • MacroBlocks does not provide a refund mechanism for token contributions — instead, supporters can exit their position by selling during the campaign.

  • Once the liquidity pool is deployed, contributions become permanent and no refunds are possible.



4. Seller Claims


  • After the 15-day refund period ends, Sellers must actively claim funds from escrow via their dashboard.

  • Funds not claimed remain in escrow until retrieved by the Seller.

  • MacroBlocks cannot release funds on behalf of Sellers.



5. Platform Fees


  • MacroBlocks charges a fixed 1% platform fee on all payment transactions.

  • During liquidity funding, a 1% fee applies to all buy and sell transactions.

  • Fees are deducted automatically by smart contracts.



6. User Responsibilities


Sellers are responsible for:


  • Managing refunds during the 15-day refund window.

  • Communicating directly with Buyers regarding products, services, or tokens.

  • Claiming funds after the refund period.


Buyers are responsible for:


  • Reviewing Sellers and their offerings before making payments.

  • Requesting refunds within the allowed timeframe.

  • Managing their own wallet and transaction security.



7. No Guarantees


  • MacroBlocks does not guarantee refunds, profits, or project success.

  • All transactions are final once processed by smart contracts (except where refunds are approved by Sellers).

Questions?
For questions about this Refund & Payment Policy, contact us at info@macroblocks.io




MacroBlocks – Refund & Payment Policy

Last Updated: [28.08.2005]

MacroBlocks (“we”, “our”, or “us”) provides decentralized infrastructure tools that enable creators, brands, and communities (“Sellers”) to accept payments and launch tokens. This Refund & Payment Policy explains how payments and refunds work when using the MacroBlocks platform (the “Platform”).


1. Nature of Payments


  • All payments are processed directly through smart contracts on-chain.

  • MacroBlocks does not custody, hold, or transfer funds.

  • Payments are made in supported stablecoins (e.g., USDC, USDT) or approved tokens as selected by Sellers.

  • Buyers are responsible for confirming transaction details before submitting a payment.



2. Refund Window (Payments)


  • Every payment made through MacroBlocks includes a mandatory 15-day refund window.

  • During this period, Buyers may request a refund directly from the Seller.

  • Sellers may approve or deny the refund request via their MacroBlocks dashboard.

  • Once approved, refunds are executed automatically through the smart contract.


⚠️ Important: MacroBlocks does not intervene in refund requests. Refunds are fully controlled by Sellers.



3. Liquidity Funding Campaigns


  • Liquidity funding campaigns (token launches) are different from payment refunds.

  • Buyers (supporters) may buy or sell their contributions on-chain at any time during the funding phase.

  • MacroBlocks does not provide a refund mechanism for token contributions — instead, supporters can exit their position by selling during the campaign.

  • Once the liquidity pool is deployed, contributions become permanent and no refunds are possible.



4. Seller Claims


  • After the 15-day refund period ends, Sellers must actively claim funds from escrow via their dashboard.

  • Funds not claimed remain in escrow until retrieved by the Seller.

  • MacroBlocks cannot release funds on behalf of Sellers.



5. Platform Fees


  • MacroBlocks charges a fixed 1% platform fee on all payment transactions.

  • During liquidity funding, a 1% fee applies to all buy and sell transactions.

  • Fees are deducted automatically by smart contracts.



6. User Responsibilities


Sellers are responsible for:


  • Managing refunds during the 15-day refund window.

  • Communicating directly with Buyers regarding products, services, or tokens.

  • Claiming funds after the refund period.


Buyers are responsible for:


  • Reviewing Sellers and their offerings before making payments.

  • Requesting refunds within the allowed timeframe.

  • Managing their own wallet and transaction security.



7. No Guarantees


  • MacroBlocks does not guarantee refunds, profits, or project success.

  • All transactions are final once processed by smart contracts (except where refunds are approved by Sellers).

Questions?
For questions about this Refund & Payment Policy, contact us at info@macroblocks.io